Sky Sports 2 TV Live error

Asked By rocky rambon 10 points N/A Posted on - 10/16/2013

While trying to watch Sky Sports 2 TV online using Mozilla Firefox browser, I encountered an error as shown below.

What could be wrong?

 

Apologies, this item has been interrupted due to an error. Please click play to resume watching. [C:1501]

 

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• Answer Count: 1
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• Question Category: Misc Software

Answered By Salazar Chaidez -10 points N/A #176839

Sky Sports 2 TV Live error

This following [C:1501] error can occur due to any of the following issues manly due to outdated Microsoft Silverlight .So I would like you to please check these criteria’s and follow the solution.

1 > Your bandwidth is less than 512 Kbps, so I would recommend you to contact the internet provider to increase the bandwidth.

2 > If you are using a proxy connection, then I would request you to please check the id as sometimes due to proxy errors this error code is generated.

3 > The Microsoft Silverlight has been outdated and needs updates

Also follow this additional steps if the following problem persists:-

1 > Go to Start Menu > All Programs > Microsoft Silverlight.

2 > Click on Application Storage tab and check Enable Application Storage tab.

3 > Select any entries in the window that mention Sky, Sky Go or Sky Player and hit the delete button to remove these entries.

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• Posted on - 10/28/2013
• Question Category: Misc Software