I received an Error message when tried to upgrade a file

Asked By James B Payton 20 points N/A Posted on - 11/03/2012

Hello everybody,

Basically the problem is in upgrading a file. When I tried to upgrade a file, I received an Error message which I’ve pasted below.

 

• UpgradeDataError (70008)

(UpgradeDataError): Invalid Column Name: serial Number [14]

• Stack Trace ———————————- 1 : (MYOB.Huxley.API.HuxleyUpgraderException) (UpgradeDataError): Invalid Column
• Name: serial Number[14] at MYOB.Huxley.MigrationTool.PrmReader.PrmDataRow.GetColumnData(String column Name) at
• MYOB.Huxley.UpgradeUtility.UpgradeUtility.GetProductCode(String full Filename, Boolean& highLevelFeaturesUsed) at
• MYOB.Huxley.UI.Controllers.Migrator.MigrateMyoFileController.GetLegacyFileProductCode(String source Filename, Boolean& highLevelFeaturesUsed) at MYOB.Huxley.UI.Forms.Migration.MigrateMyoFileWizard.IsAllowedToUpgrade(String sourceFile) at
• MYOB.Huxley.UI.Forms.Migration.MigrateMyoFileWizard.OnCustomRight1Clicked(ButtonClickedArgs args) at
• MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.btnCustom1_Click(Object sender, EventArgs e) at
• System.Windows.Forms.Control.OnClick(EventArgs e) at DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) at
• DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) at
• System.Windows.Forms.Control.WmMouseUp(Message& m, Mouse Buttons button, Int32 clicks) at
• System.Windows.Forms.Control.WndProc(Message& m) at DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) at
• System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at
• System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at
• System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ———————————-

Help me in resolving this fatal Error. Post you suggestions and ideas. Thanks.

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• Question Category: Internet

Best Answer by Davidson Mudge

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Answered By Howell Jessica 0 points N/A #134609

I received an Error message when tried to upgrade a file

Hi,

 

The reason of this error is when you upgrade a company file through v13 or Business Basics 1. Although these older products don’t have serial numbers embedded, you have to upgrade to AccountRight Standard v19 then upgrade AccountRight 2011. This is the location to upgrade AccountRight Standard v19: http://community.myob.com/t5/AccountRight-Installing-and/upgrade-from-AccountRight-Standard-V19/td-p/405950

After updating it to AccountRight Standard v19, Send your company file to the Client support by contacting 1300-555-123

That’s it! Hope it’ll help

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Answered By Davidson Mudge 0 points N/A #134610

I received an Error message when tried to upgrade a file

Hi James,

      This can be a restriction issue with the software that you are using, most likely this is due to upgrading company files. Make sure that the software you are using is up to date. If you just have updated it and got the error after, try opening a sample file to check if it is the software, then this will enable the software to have its conversion functionality work.

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• Posted on - 05/27/2013
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