I cant open my laptop using finger print scanner.

Asked By daniel murdoch 0 points N/A Posted on - 03/31/2012

I just installed a new application about finger print scanner on laptop.After I reboot it cannot identify my finger print. Can you help me please?

 

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• Question Category: Misc Security

Best Answer by Lesten Pasio

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Answered By Lesten Pasio 40 points N/A #108451

I cant open my laptop using finger print scanner.

Hi there, 

It seems you are having trouble with the fingerprint recognizer in your laptop.

There are many causes for this problem.

1. You fingerprint recognizer malfunctioned.

Contact your manufacturer and send the device for repair.

2. Finger print recognizer driver malfunctioned.

Download the driver and re-install it.

3. Windows has corrupted files.

Re-Install or repair your Windows OS with the CD given with the laptop.

4. Virus is running on your PC.

Better install a GOOD Antivirus and or Internet security. 

 

I personally Recommends Kaspersky Internet Security 2012. It works great. It catches almost all the viruses and also very smooth to operate. What problem Kaspersky has till its 2011 versions was slow updates. Now they have solved the problem.

 

Go try download the trial version and try it for 30 days and if and only if you liked then buy the license for 1 year.

 

Good luck.

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• Posted on - 03/31/2012
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Answered By Bankk benediict 0 points N/A #108453

I cant open my laptop using finger print scanner.

Check mainly for password override option. If all passwords were disabled in BIOS already. Then try a system restore point  from the recovery partition. In some vostro laptop can be set bypass password allows you to bypass the system.

Perhaps it was sleeping when in the logged out state. You should check your security system are running or not. If running then you should disable it and restart the computer. If not working then remove the battery and after small intervals back it to the laptop. May be it works.

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• Posted on - 12/25/2012
• Question Category: Misc Security