Printer not Detected by the Computer

Asked By Carey P Schmidt 40 points N/A Posted on - 04/05/2012

How will I troubleshoot my printer since I tried printing my documents but my printer is not detected by my computer? I used my printer last week and it worked unlike now.

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• Question Category: Printers

Best Answer by Powel Jedei

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Answered By Tanok Bloran 80 points N/A #130155

Printer not Detected by the Computer

To solve the issues with your printer:

• Disconnect and reconnect it’s cable from the system
• Go to Device Manager
• Check if your printer is listed
• If it is listed in the Device Manager, uninstall it
• Reboot your computer
• A prompt will tell you that there a new hardware found which is your printer
• Your system will then automatically install the software
• Try your printer again

In case after uninstalling your printer and restarting your computer does not show a new hardware was found, just go to control panel and enable your printer from there then give it another try. 

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Answered By Powel Jedei 0 points N/A #130156

Printer not Detected by the Computer

Hi, 

Carey P Schmidt,

There may be multiple reasons why your printer is not detected including a loose wire connection, misconfigured driver, legacy driver etc.

Follow the following procedure to get it working again.

• Firstly ensure the wire is connected. Check the power cord and data cord. If need be unplug and connect again. Ensure the printer is receiving power by checking the power led light. If the printer isn't receiving power then its a hardware faulty and you need to take it to a service Centre
• If the printer is receiving power then check if the printer is shown in the printers and devices section of your Operating system. If yes check the properties and try a test print. Cancel any pending print jobs and try again.
• If its still not working then go to the printer properties and select the driver and reinstall the driver. Now test print.
• If it's still not working, then delete the printer from the printers and devices tab and den add the printer again. This should hopefully solve the problem.

Regards,

Powel Jedei

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• Posted on - 12/11/2012
• Question Category: Printers