ECopy ShareScan Manager Authentication failed.

Asked By James Barnett 60 points N/A Posted on - 11/30/2012

Hi Guys,

I am viewing "Authentication failed" message when trying to connect to Microsoft Exchange 2010.

Does anyone know why this message appears any help will be appreciated?

Thank you.

 

eCopy ShareScan

eCopy ShareScan Manager

Authentication failed.

• Status: Open
• Question Views: 1954
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Software Others

Answered By PopacTheJackal 0 points N/A #138866

ECopy ShareScan Manager Authentication failed.

Hi,

It would help a lot if you write more info like ShareScan version, when problem first occurred.

With this information I can think only of two reasons it doesn’t work:

• Check is your firewall turned on ShareScan Services Manager PC if it is the best option is to turn it off completely but if you have some bigger reasons not to turn it off make sure that all required ports which ShareScan uses are open.
• Check does your account have “Log on locally” rights

About PopacTheJackal

Questions
0

Answers
1

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 12/08/2012
• Question Category: Software Others