The version of this file is not compatible with windows

Asked By Christopher H Hutchinson 0 points N/A Posted on - 02/21/2014

Hello tech savvy,

After discussing with the technical support team, I start to install the DAZ in the system. However, I ended with an error message in the beginning of the process. It says it is not compatible with the system configuration. For your information, I have Windows 7 32-bit operating system, 250 GB hard disk and I have Photoshop CS 6 32-bit version and AVG antivirus too. I am not a technical person struggling hard to understand the problem. Someone could help me to solve this error. You help is great. Thanks for your help.

The version of this file is not compatible with the version of windows you’re running. Check your computer’s system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.

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Answered By cyrilsia01 1065 points N/A #194488

The version of this file is not compatible with windows

As I can see, your computer meets the system requirements needed for the installation. However, the problem may be because of the installer file that you are trying to run. It could be because it is for 64-bit PC and since you are running a 32-bit PC, you are encountering an error.

If its not compatible, try installing under compatibility mode:

1. Right-click on the installation file and click on Properties.

2. Click the Compatibility tab and choose to Run this program in compatibility mode and then choose Windows 7.

 

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• Posted on - 03/12/2014
• Question Category: Misc Software