I got blue screen problem.

Asked By Hannah Spiers 10 points N/A Posted on - 08/06/2011

For the last few days I am facing a blue screen problem time and again whenever I tried to work on my computer. I use licensed Kaspersky Internet Security Antivirus also but there is no effect. Do I need to format my current XP version and replace it with an upgraded one or try another option? Please experts, suggest me and help me out.

Thank you.

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• Question Category: OS Security

Best Answer by Shawn Shzigel

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Answered By David Gordon 0 points N/A #103535

I got blue screen problem.

• There are two solutions for this problem. Fast and the easiest is System Restore. That is a Windows feature which helps to restore the system to a date before the problem started.
• Save all your open files and close open programs to prevent loss of data when the computer restarts after System Restore finishes.
• Click on Start > All Programs > Accessories > System tools and click on System Restore. Open this as Administrator if necessary. Click on Choose a different restore point and then click on Next. Pick a date before the problem started, click Next and Finish. System Restore would restart your computer.
• If that doesn't help I suggest you restore Windows using the recovery disk (CD-ROM or DVD) or if you don't have that disk, you can install a new version of Windows from the installation disk.

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• Posted on - 08/06/2011
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Answered By Shawn Shzigel 10 points N/A #103536

I got blue screen problem.

Hi Hannah,

Choose or Select REGISTRY as shown below:

• Sometimes, having a blue screen effect may cause of a corrupted system or either your RAM card or Graphic card breaks.
• IF this problem does relate to your OPERATING SYSTEM or WINDOWS, Then you need to REFORMAT/REPROGRAM it to be able to continue your work.
• If your computer is a desktop, then it's easy for you to understand what the meaning of a memory dump.
• This means that your RAM needs to refresh.
• In doing this, you need to unplug and cleaning the tip of the RAM. Cleaning the tip will deliberately make a good access of the hardware to its system thus makes a good communication to RAM and your computer.
• You can also transfer it to the other slot after cleaning your RAM.
• Do this same as in the Video/Graphic Card.
• The other way to fix this problem is to have a registry cleaner software.
• Go to this link and DOWNLOAD it. https://filehippo.com/download_ccleaner/
• Just follow the steps for proper installation to finish.
• After INSTALLING, You can locate the CCleaner in RECYCLE BIN in your Desktop.

• Follow the STEPS above.
• Its ok if you will save the Trash or not. But I prefer to unsaved it.

I hope this will help you.

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• Posted on - 09/10/2011
• Question Category: OS Security