Got an Error code: 20000 while updating Nokia phone via Nokia Suite

Asked By johnson victor 0 points N/A Posted on - 04/16/2012

I tried to update my Nokia phone software via Nokia Suite but failed. 

Can you please help me resolve the problem as seen in screenshot of the error message (see below)? 

It is my first time to do this thing so please give me simple steps to follow. 

Thanks in advance.

Reinstall device soft…

Something’s gone wrong

There was a problem with Nokia Suite.  Please restart the program and try again.  If the problem doesn’t go away, uninstall Nokia Suite and download the latest version of the application from http://www.nokia.com/global/support/nokia-suite/

Error code: 20000

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• Question Category: Misc Software

Answered By Harold kenosi 5 points N/A #88355

Got an Error code: 20000 while updating Nokia phone via Nokia Suite

 

Dear friend

• Error code 20000 refers to No update available this occurs due to data package not correct and contains different ROFS configuration than the device on field.

Simplest solution is to update device later.

       Solution

• But above solution that update device later does not always work.
• Error code 20000 is a bug which is fixed by nokia team in Nokia  Suite 3.4.
• Uninstall the old version of nokia suite from your pc and install latest version of nokia suite which contains the solution to above bug.
• You can download the latest version from nokia site. 

About Harold kenosi

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• Posted on - 04/18/2012
• Question Category: Misc Software