Microsoft Outlook Integration Error Message On Communicator

Asked By Warren Donaldson 0 points N/A Posted on - 06/06/2017

I like to use Microsoft Outlook as my email client. I am using the Microsoft Office Communicator 2010 with Microsoft Outlook. During the login process, I get an error message saying ‘Outlook integration error.’ What should I do?

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• Question Category: MS Outlook
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Answered By Munoz Exley 0 points N/A #298668

Microsoft Outlook Integration Error Message On Communicator

This problem is caused due to the difference between the SMTP address in the Communicator and Outlook service.

You can simply disable the email comparison check done by the Microsoft Office Communicator.

Method 1

1. Once the error occurs, you can see a link in the dialogue box saying, ‘fix it for me.’
2. Click this link, and the service will take care of itself.

Method 2

1. You can also fix it yourself. Open the Run dialogue box.
2. Open the Registry Editor.
3. Locate the Microsoft Office Communicator key.
4. Add a new DWORD value.
5. In the Disable Comparison Check Key type 1.

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• Posted on - 06/06/2017
• Question Category: MS Outlook