Error in launching Microsoft LiveMeeting: RtcRouter.dll Cannot Be Found

Asked By louis 0 points N/A Posted on - 03/03/2012

As I was trying to start Microsoft Live Meeting session which I received from my email and launch it from Internet Explorer or any browser, I always received an error

I tried to re-download the link from my email for few times now, but the same error occurred.

How can I fix this issue?

Error loading C:Program FilesCommon FilesMicrosoft SharedLiveMeeting SharedRtcRouter.dll.

The specified module could not be found.

• Status: Open
• Question Views: 4166
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Microsoft Others

Best Answer by Carl Jack

Go To Solution

Answered By brionas brain 25 points N/A #89742

Error in launching Microsoft LiveMeeting: RtcRouter.dll Cannot Be Found

 

I have a solution for the problem that you are experiencing this is due to the deleted or corruption of the file rtc router.dll and this will resolve by downloading and installing a patch for the program. I will give you a link from Microsoft for you to download the patch that is given by the Microsoft Corporation. May you inform be if I am been a good help for you and for you to have more knowledge on the problem I will give you the link on the discussion about the error

Discussion:  https://support.microsoft.com/en-us/help/946764

Here is the link for your problem: https://support.office.com/en-us/article/Download-the-Microsoft-Office-Live-Meeting-Console-8a432d04-45ac-4762-8e7f-e715dcd0f167?CorrelationId=553df1d6-7906-4c39-8395-655cf81c47de&ui=en-US&rs=en-US&ad=US&ocmsassetID=HA010173383

About brionas brain

Questions
3

Answers
191

Best Answers
41

• Vote Up 0 Vote Down

• Posted on - 03/03/2012
• Question Category: Microsoft Others

Best Answer

Best Answer

Answered By Carl Jack 10 points N/A #89743

Error in launching Microsoft LiveMeeting: RtcRouter.dll Cannot Be Found

Hello Louis,

To resolve that issue, the first option will be to download the patch from the following links. Make sure that you get the right patch and then install it and see if that will resolve the issue.

https://support.microsoft.com/en-us/help/946764

https://support.office.com/en-us/article/Download-the-Microsoft-Office-Live-Meeting-Console-8a432d04-45ac-4762-8e7f-e715dcd0f167?CorrelationId=553df1d6-7906-4c39-8395-655cf81c47de&ui=en-US&rs=en-US&ad=US&ocmsassetID=HA010173383

Otherwise, you will need to disable the "Do not save the encrypted pages to disk" option in your IE browser as follows:

• First you will need to open Internet Explorer, and then click Tools, and then click Internet Options.
• After that you will need to go to the Advanced tab, and then find the Security section.
• After that click to clear the Do not save encrypted pages to disk check box.
• And then click Apply, and then click OK.

Hope this helps.

Regards,

Carl

 

About Carl Jack

Questions
1

Answers
1657

Best Answers
417

• Vote Up 0 Vote Down

• Posted on - 09/05/2012
• Question Category: Microsoft Others