Pixel issue with my Samsung 5300 Series

Asked By George G Sanchez 0 points N/A Posted on - 07/15/2014

Hi everybody,

Today I purchased a new Samsung 5300 Series PN51F5300 51"1080p HD Plasma Television. I fixed it and switched on the same.It worked well without any issues at the beginning.

After about 1 hour, row of picture elements is roaming among the screen. Sometimes they are coming in the form of rows or columns. I can't watch the picture at all. I Checked all the connections and plugs, but everything is perfect.

Don't know why it is not working properly? Anyone experienced this kind of problem ever? Please give me solution to fix this issue. Thanks a lot in advance and regards.

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• Question Category: Displays / Monitors

Answered By Desantiago Wagner 0 points N/A #193687

Pixel issue with my Samsung 5300 Series

First, you should reset all settings to the factory default. Make sure you do this before updating any software.

Second, go to Samsung's website and download the latest firmware for the computer. Here is the link.

Third, if all else fails, you likely have an issue covered by the warranty. So return the device to the retailer.

 

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• Posted on - 07/17/2014
• Question Category: Displays / Monitors