Unable to retrieve description for the web service Error

Asked By karamel.roset 40 points N/A Posted on - 05/26/2012

Hello,

I am able to make connection with the server though it is doesn't receive description packets, I always encounter this error message:

Import Web Service

Import Web Services built in LabVIEW 2009 or later

Server URL: 101.69.1.108

Web Service: plant_web_service

Unable to retrieve the description for the web service.

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• Question Category: Misc Software

Best Answer by Milisent Gabil

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Answered By Milisent Gabil 0 points N/A #135593

Unable to retrieve description for the web service Error

 

Hello. This problem usually happens when the web service is renamed. This causes the location to be mis located. Do not worry. The problem can be fixed. Here are two solution methods which can help you out.

Change your policy file, that might help solve the issue. Follow this:

<?xml version="1.0" encoding="utf-8"?>
<access-policy>
  <cross-domain-access>
    <policy>
      <allow-from http-request-headers="*" http-methods="*">      
        <domain uri="http://*" />
        <domain uri="https://*" />
      </allow-from>      
      <grant-to>      
        <resource path="/" include-subpaths="true" />
      </grant-to>
    </policy>
  </cross-domain-access>
</access-policy

 

The problem will be solved. If not, then try clearing your Temporary Internet files and your browser cache. If it is still not working, then you should contact a network and IT expert near your area.

Best of luck with you

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Answered By Crag fresh 0 points N/A #135594

Unable to retrieve description for the web service Error

You encounter this error because of changing some configuration like the version of the policy or when you use a customized client accesspolicy.xml file. If you have a back up of old policy then use or restore it but if don’t have, you may try to change your clientaccesspolicy.xml to this one.

After changing, you may still encounter this error, try to clear and restart the editor and clear your browser's cache. 

This will solve your problem.

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• Posted on - 05/26/2012
• Question Category: Misc Software