Error code for Vista, 0x00000e9

Asked By dexter 0 points N/A Posted on - 08/29/2011

While trying to install Windows Vista during initial boot, I get the error message when half of the booting is completed.

Error Code: 0x00000e9 Windows is having trouble communicating with the external storage device.

 

I have nothing installed on my system except the DVD ROM, hard drive, 128 Graphics card, mouse, keyboard and monitor. Does anyone here know the reason for this error message and its solution?

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• Question Category: Windows Vista

Best Answer by thomas101

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Answered By raymondc 0 points N/A #79931

Error code for Vista, 0x00000e9

Error can be caused due to several reasons. Will come with detailed explanation.

 

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Answered By thomas101 5 points N/A #79932

Error code for Vista, 0x00000e9

Boot back to previous OS and search all partitions for log files. (These may not be visible, so you may need to change folder options to visible.) The log files in which you should be interested will be 4 to 30 MB in size. Submit these files to Microsoft using beta client.

There may also be chances that your HDD is not working properly. For this, I suggest you to return your hard drive back to its manufacturer and replace it with a new and good one.

0x00000e9 is an installation error and occurs while booting up. Are you running more than one OS on your PC? I think you have overwritten/corrupted the boot configuration. So you will have to rebuild it for your primary OS.

Are you having any other wireless USB items like adapter, portable hard disk, mouse etc? Remove all these devices from your system, except keyboard for typing and try your boot menu again.

You may also need to boot into the recovery environment. Use the BOOTREC.exe tool and rebuild it. First, run a system scan for any corrupted files.

• Run sfc/scannow
• Run defrag c: -w
• Run a full disk check.
• Run an online virus or Malware check.
• Run a memory diagnostic (type mem in search to reach memory diagnostic).
• Run a system file check to check the system for integrity violations.
• This will accept all corrupted files also which will be fixed. If files are unable to be fixed then you need to reinstall all those files.

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• Posted on - 08/29/2011
• Question Category: Windows Vista