ArcGIS cannot be opened due the expired items

Asked By Charlie B Franklin 10 points N/A Posted on - 08/26/2014

Hi there,

I just installed on my desktop ArcGIS and this error appears every time I want to open the program. The installation went just fine without any errors and I don’t know how to manage this now. Can anyone help me please to fix this error ?

Thanks !

Error

7343:Entitlement line item has expired on 2/15/13 12:00 AM. [Incident#0987-184689]

OK

• Status: Open
• Question Views: 1616
• Answer Count: 1
• Vote Up 1 Vote Down

• Answer Accepted: No
• Question Category: Misc Software

Answered By Rael Dornfest 0 points N/A #180140

ArcGIS cannot be opened due the expired items

Hello Charlie,

The error message that was received can be resolved by going to the customer service section of Esri and acquiring a new license. The new licensing will reauthorize the ArcGIS server by applying the authorization wizard designed for the ArcGIS. If you are having difficulties with the installation of the ArcGIS, it may be due to an underscore character in your computer's address.

About Rael Dornfest

Questions
0

Answers
26

Best Answers
3

• Vote Up 0 Vote Down

• Posted on - 09/04/2014
• Question Category: Misc Software