A chatbot is an extraordinary computer program utilizing artificial intelligence (AI) that directs a conversation with people or customers, either via auditory or text input. Nowadays, most companies prefer and use chatbots for their websites so that they can communicate with their site visitors and customers more effectively. And these chatbots can be developed with the help of chatbot platforms. As chatbots are very popular these days, numerous chatbot platforms are also there to help you in building the best chatbots for your site. We are also here to help you by enlisting some great chatbot platforms so that you don’t have too much trouble finding the best one for yourself.
1. Chatfuel
Chatfuel is one of the fantastic, simple-to-use chatbot platforms for making Facebook & Instagram bots without programming. It provides several editing tools to customize your chatbots and permits you to build up chat rules on the interface. Chatfuel also offers seamless third-party integration with Zapier, Shopify, and many more.
2. ManyChat
ManyChat is one of the best and top chatbot platforms for social media business accounts. These are rule-based chatbots that you can utilize to capture contact info and interact with customers. ManyChat also has many integrations, including Google Sheets, Facebook, Shopify, MailChimp, Ad Campaign, etc.
3. Snatchbot
Snatchbot allows you to create two versions of chatbots, namely bots and bot/human hybrids. With Snatchbot, you can quickly design conversations whatever you like or need. This chatbot platform might seem a little complicated at the beginning, but once you go into detail and understand things, everything becomes very clear and easy.
4. Engati
With Engati, you can easily build your bot and publish it across 15 channels (WhatsApp, Twitter, etc.). This chatbot platform provides you with pre-existing templates. With Engati, you can quickly & easily design pre-configured workflows, business FAQs, and other conversation paths with no programming knowledge.
5. MobileMonkey
MobileMonkey is a multi-platform chatbot that will save your much of a time. You need to write your content once and use it on any chat platform, like Instagram, Facebook, and your website. This means that you can talk to your customers directly on the messaging applications they find themselves most comfortable with.
6. Avio
Aivo bots are AI-powered and equipped for adjusting to the requirements of any organization. With Avio, you will be able to have smooth conversations with your customers in real-time without involving employees. It also does not require coding and supports 50 different languages; text, voice messages, emojis, etc.
7. Tidio
Tidio is one of the popular chatbot platforms. It provides a live chat solution with chatbots to help you enhance & improve customer support. Additionally, Tidio provides you with a live view feature to let you see who is currently on your site so that you can provide proactive customer service to your customers. With Tidio, you can also utilize a visual builder interface and Tidio chatbot templates when creating your bot to see it grow with each input you make.
8. Pandorabots
Pandorabots is one among the oldest and biggest chatbot platforms in the world. More than 3 lakh chatbots have been built on this platform, including the popular Mitsuku chatbot. This platform supports an open standard scripting language called AIML (Artificial Intelligence Markup Language), and it is easy to utilize even for those who do not have a programming background.
9. Botsify
Botsify is a very straightforward and user-friendly tool without any programming knowledge as it provides customizable templates and a drag-and-drop user interface. It allows you to build intelligent chatbots for websites, such as Facebook Messenger, Slack, etc. The bot can be taught how to deal with complex conversations in the future and permits a live agent to take over a conversation any time or at any point, which can be very useful if human intervention is required urgently.
10. Jivochat
Jivochat is one of the excellent live chat platforms that lets you manage & interact with customers in real-time through various communication channels, like your site, Telegram, Facebook, and Viber. Jivochat permits you to respond to chats in an estimated time of just 15 seconds, offering optimal customer service. Furthermore, it can also be installed on an unlimited no. of web pages without any extra cost.
