IPhone 5S Charging Jack looks as it is Burnt?

Asked By ave broers 70 points N/A Posted on - 10/17/2014

The Charging Socket in my iPhone has turned Black as if it has Burnt, the charging has become slow and sometimes it doesn't even plug into charging(Charging Symbol doesn't show up). So are these both issues related? Is it some serious matter and if these are related will they replace my iPhone as it is still in warranty.

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Answered By Gather Hydty 0 points N/A #151748

IPhone 5S Charging Jack looks as it is Burnt?

Hi Ave Broers,

If the charging port looks similar to the one shown below, this means it needs to be replaced. The connectors within the port are damaged that is why you are having  issues during charging.

You can contact Apple's support team to let them further assist you or bring it to a certified technician for repair.

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• Posted on - 11/05/2014
• Question Category: iPhone