Hello,
My system is running on 64 bit windows 7. I wanted to install the quick time player so I have recently installed its version 7.7 and it is working perfectly.
I experienced an error in the event viewer which is written below:
Faulting application name: MSiExec.exe, version: 5.0.7601.17514, time stamp: ox4ce792c4
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: ox4e13ba08
Exception code: oxc0000005
Fault offset: 0x7287a9e9
Faulting process id: ox4f8
Faulting application start time: 0x01cd1e60e81cd4ab
Faulting application path: c:windowssyswow64MSiExec.exe
Faulting module path: QuickTime.qts
Report Id: 2708fa37-8a54-11e1-8bb1-d4bed98d5633
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when my quick time is running properly what is the reason behind this error from event viewer. This error also arises whenever I install or uninstall this application.
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Any clue regarding this issue?
Do let me know please.
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Regards
Â
Gretel
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Event viewer error in quick time installation
So, you are worried about those errors if they might affect the program itself from working in your system. Those messages can be considered normal in the computer’s operation. Those are only log messages created by the system every time an application is launched and is running on the machine. As long as your program runs smoothly and perfectly without having any visible errors or any noticeable program behavior abnormalities, you can ignore those messages that you see in the Event Viewer of Windows. The system generates three [3] kinds of log messages there: Information, Warning, and Error.
I am running a Windows XP Professional 32-bit with Service Pack 3 and I also have those messages on my system, all three [3] of them [Information, Warning, and Error]. If you want to make sure that your program is working well, try doing another clean installation of the software so you can restore it to its default configuration and fix any possible corrupted files that might have developed in the long run. Uninstall QuickTime from your machine then check your computer for any possible errors.
Use a disk utility application to check the system. For a much thorough diagnostics on the system, use a disk utility application like PC Tools Performance Toolkit or Norton SystemWorks. Install QuickTime again after this. Check if the program runs well. You may also check if you still see an error in the Event Viewer that is connected with QuickTime.