Problem appears in Microsoft CRM 4.0.

Asked By Lillian Garsia 0 points N/A Posted on - 06/20/2012

Hi,

I used a plugin to set the state of an entity in Microsoft CRM 4.0, when this error message has appeared (see below image):

Honestly, I am kind of confuse of the error message. I don't have any idea what it means. 

Any advice for me on what I should do?

Thanks in

advance.

Microsoft Dynamics CRM — Webpage Dialog

State code is invalid or state code is valid but status code is invalid for a specified state code.

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Answered By Maze Angel 0 points N/A #155474

Problem appears in Microsoft CRM 4.0.

You set the state of an entity in Microsoft VRM 4.0, would mean you deleted the In Progress status code on the Status Code Attribute of CRM4. Once it is deleted you can no longer reopen the closed opportunities thus an error message popped up. This can be resolved in the latest cumulative update rollup for Microsoft Dynamics CRM 4.0.

Go to this link for the said updates http://www.microsoft.com/en-us/download/details.aspx?id=28799. The supported OS for this download are Windows 7, Windows Server 2003, Windows Server 2008, Windows Vista and Windows XP. This update requires Microsoft. NET Framework 3.5.

Before you download the said updates first download the Microsoft Dynamics CRM 4.0 Language Pack. Then, follow the installation process to be shown after your download.

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• Posted on - 06/21/2012
• Question Category: System Utilities