Unable to run the program of Diablo III Setup

Asked By 10 points N/A Posted on -
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Hi,

The error page doesn’t seem to be helpful in any way whatsoever.

Failed to run a required program (Agent)

Diablo III Setup

Failed to run a required program (Agent). Wait one minute and try

again and if that doesn't work please restart your computer and try

again.

Please click the link below for more information or contact Customer

Support if the problem persists.

Error code: BLZPTS00007

I have tried a number of things to rectify the problem, renaming, changing privileges, changing firewall, deleting and redownloading, but nothing has been of any use. Do you know what is going on?

Waiting for your responses.

Thanks.

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Best Answer by Ugo Fantozzi
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Answered By 0 points N/A #150096

Unable to run the program of Diablo III Setup

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Error code BLZPTS00007 saying the agent program failed, it only means that the agent support program was unable to run.  Re-downloading the game can’t still fix it some of the basic solution is to solve the connection. Launch the internet explorer and make sure you are not working offline; if the online mode’s enable you can restart the installer.  Some user tries this method and this issue has something to do with this setting.

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Answered By 0 points N/A #150097

Unable to run the program of Diablo III Setup

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The problem is related to your Internet Explorer settings.
Try to open Internet Explorer as a browser and see if it works. If it doesn't then you should see if the Work Offline feature is ticked in the "File" tab.
It solved the problem to most the users.
Also look here:

https://eu.battle.net/forums/en/d3/topic/4008681895?page=14

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