Outlook 2007 – Advanced Find issue

Asked By Joanna A Speer 0 points N/A Posted on - 02/26/2013

Hello Experts,

 

I have a problem with the Advanced Find tool in MS Outlook 2007 for searching a secondary mailbox. Every time I go to a folder in a secondary added mailbox and do an Advanced Find, it displays results of the criteria, yet in the left bottom corner, it displays 0 items as an alternative of the right number of found mail messages.

When I carry this out from the Inbox, the advanced find gives results and also gives a count of items in the bottom left. I am not sure, however, if this is some kind of a bug in MS Outlook 2007.  Any suggestion on resolving this issue would be appreciated.

Thanks.

• Status: Open
• Question Views: 714
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: MS Outlook

Answered By Edward_Weary 0 points N/A #146030

Outlook 2007 – Advanced Find issue

Hi Joanna,

 I have a solution for your problem as you mentioned you are having problem to search secondary (shared) mailbox. Its main reason is a secondary mailbox uses online resources. And that's a reason why local search features does not work with this mailbox.

 To search this mailbox you have to log in to Office365 Exchange mailbox.

– Edward.

 

 

About Edward_Weary

Questions
3

Answers
35

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 03/05/2013
• Question Category: MS Outlook