Mailing Mac lotus notes 8.5 documents Problem

Asked By edwardo 0 points N/A Posted on - 11/01/2011

Hello there.

Can you please help me.

Some user are using “Mac lotus notes 8.5” or 7, and send out attachment documents to “yahoo/gmail” a xls or doc files,
the “yahoo/gmail” says “it is virus Can’t open”.

If the same file send from “XP client 7” or 8, there's no problem.

What should i do or change the setup in Mac to make it okay?

Please help and thanks a lot.

God bless.

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Answered By Cathrine Due 0 points N/A #98924

Mailing Mac lotus notes 8.5 documents Problem

More  particularly ,  this is usually a client problem, where the client is using Bin Hex encoding for attachments in its place of using set Base64 ( which is called Apple Double in the Mac  World)

Check your clients setting:

Location Document > advanced > mime settings > outbound Mac attachment conversion.

If your problem isn’t solve try to another way

Confirm what your option you set for lotus or Mac attachment

Check your server setting:

Server configuration > Mime > Advanced > Advanced Outbound Message Options > Macintosh attachment conversion.

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• Posted on - 12/01/2011
• Question Category: Internet/Email Software