Windows XP is not booting up in Acer Laptop

Asked By Keith L Foreman 20 points N/A Posted on - 03/05/2013

I have a notebook (ACER, no CD or DVD ROM) and Windows XP is installed as the operating system. When I start it, I can see the ACER logo but after that a black screen appears with the error messages given below-

“Windows could not start because of an error in the software.
Please report this problem as:
Load needed DLLs for Kernel.
Please contact your support person to report this problem.

Even when I press into entering bottom, the logo appears again with the same screen.

Can anyone please help me in this regard?

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• Answer Count: 2
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• Question Category: Windows XP

Best Answer by Saul L Martinez

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Answered By Saul L Martinez 40 points N/A #176750

Windows XP is not booting up in Acer Laptop

Dear,

Dear I think you have this problem due to some software which uses system files. The program you have installed recently should be removed to prevent this problem again.

Press F5 key at the first screen after the Acer logo. You will see some booting options like, safe mode, safe mode with command etc.

Run your windows in Safe mode. In Safe Mode window uses only some system files to run. All other files will be ignored.

When your desktop appears, remove the software that you have installed recently.

After removing the software, restart your computer and start in normal mode.

I hope it will help you.

 

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• Posted on - 03/11/2013
• Question Category: Windows XP

Answered By Joseph A Reese 0 points N/A #176751

Windows XP is not booting up in Acer Laptop

Hi,

According to your problem, you should try to solve the problem by safe mode, if the problem still exists then you need to reinstall or repair your operating system windows XP. You can do it by yourself or you can go to the technician and ask them to repair the operating system for you.

I hope the given above solution will help you to solve your problem.

Good luck.

 

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• Posted on - 03/30/2013
• Question Category: Windows XP