Windows crashes when I play a video

Asked By Catherine R Roush 10 points N/A Posted on - 04/20/2015

When I play a video, Windows randomly crashes. It doesn't do it with every video, but it does do it frequently. Sometimes I can watch a few videos without it happening, but sometimes it will crash right after a video starts. I'm worried this is a big issue, but if there are any suggestions on what I can do to remedy the issue, I would appreciate it. Thank you.

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• Question Category: Windows OS

Answered By Darry Hunt 0 points N/A #177430

Windows crashes when I play a video

Since this issue takes place only while playing particular videos, the issue seems to be related to either the video drivers of the computer or the video files that you are trying to view

To overcome the issues, it is advisable to,

• Verify there is no corruption and any other issue with the video files
• Install the latest updates of the video driver and the software
• Install all the critical updates available

Best Regards!

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• Posted on - 05/05/2015
• Question Category: Windows OS