Unable to Delete Email from Outlook Web App 2010

Asked By dave tuttle 60 points N/A Posted on - 08/23/2012

Hi everyone,

I have been using Microsoft outlook for sending emails.

Now i want to delete my emails from outlook Web App (OWA) 2010. i tried a lot but of no use.

Whenever i try deleting an email in OWA, an error appears as shown below:

 

Error

An unexpected error occurred and your request couldn't be

handled.

The entire error report is listed below: Hide Report

Copy error details to clipboard

An unexpected error occurred and your request couldn't be

handled.

Close

 

I have been running Exchange 2010 SP2 with UR1. I don't know what's happening? it says my request couldn't be handled.

Anybody facing this kind of a problem, please help me in finding the solution.

Waiting for your replies

Regards,

Jane

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• Question Category: MS Outlook

Best Answer by cyrilsia01

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Answered By Narthon Mastru 0 points N/A #155254

Unable to Delete Email from Outlook Web App 2010

Hi Jane,

OWA web access has nothing to do with client side as everything is managed on the Exchange server. The best tweaks you can do is –

1. Clear your browser's cache, history everything.
2. Check it on IE, OWA is well supported in IE.
3. Try shift+delete for permanently deleting any mail.

If none works, Contact Microsoft Exchange IT support.

Narthon

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• Posted on - 08/27/2012
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Best Answer

Answered By cyrilsia01 1065 points N/A #155255

Unable to Delete Email from Outlook Web App 2010

Dear Dave Tuttle,

First of all, update to SP1 which improves and fixes many problems that arose before Microsoft issued it.
If you have already done this and problem still exists, the following steps will cure it:

1. Follow the proposed steps provided in the following site: https://support.microsoft.com/en-us/help/981667/an-exception-occurs-when-a-wcf-client-sends-a-request-to-a–net-framew
2. Install the Visual Studio and .NET Framework from this URL:https://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=29422

Best regard,
Don Muench

 

 

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• Posted on - 03/03/2013
• Question Category: MS Outlook