How come PowerDVD 12 quits after opening in Windows Vista

Asked By Susan T Langley 20 points N/A Posted on - 08/10/2013

I encountered this problem today, when I tried to launch PowerDVD 12 on my PC.

It just crashes when I open it saying that PowerDVD has encountered a problem and needs to close.

It was working fine, and now this error shows up.

Tried to find a solution online but none was found.

So can you please tell me why PowerDVD 12 quits after opening because I have no idea how to fix this.

Thank you for all your help.

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Answered By Norton Gerken 0 points N/A #174132

How come PowerDVD 12 quits after opening in Windows Vista

Hello Susan!

For solving your problem, I suggest uninstalling and reinstalling the program, since it may reset the causes that provoke this error whenever you try to open it.

Also, remember to clean the cache and also to delete every trace the program left in the registries. To do this, I recommend using a specialized software.

The problem may also come from the drivers. Try updating your video drivers and install the program again to check if it works. Old drivers may not be compatible with some versions of programs.

Also, try and update the drivers for your hardware, maybe one of them is not working properly.

If any of these doesn't work, contact the Cyberlink support, they can provide you with the best advice suited for their program.

Remember not to trust any source of drivers download and always use an antivirus program to keep your system clean.

Hope it helps!

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• Posted on - 09/05/2013
• Question Category: MultiMedia Applications