Blue screen when installing XP

Asked By alden clayton 30 points N/A Posted on - 03/08/2012

I formatted my drive and reinstalled MS Excel well almost, by that during installation when i restarts, it shows me blue screen with " A problem has been detected and windows has been shut down to prevent damage your computer … etc. " and then i can only support on reset or turn off my computer, if any one knows what happens i wish he explained to me.

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Answered By Cumba Som 15 points N/A #106551

Blue screen when installing XP

 

Dear,

 

I have understood your problem and I have a solution for you. This will resolve the problem completely.

 

Usually the Hard Drive is set to AHCI (IDE Compatibility) by default so you have to make sure that you put the Hard Drive on “Compatibility” Mode under BIOS. This should be done before trying to install Windows XP from scratch on a computer.

 

If this is not done, you will experience a blue screen problem. Please do the following to change the setting:

 

1. When booting up the computer you are using, press F2

2. Choose “Config” and then select “Serial ATA”

3. Change to 'Compatibility' / 'IDE' for the controller option.

 

Hope you got the answer.

Best of luck for your future.

 

Thanks.

 

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• Posted on - 03/13/2012
• Question Category: MS Excel