Asked By
karengsam
10 points
N/A
Posted on - 09/10/2012
May I touch app store was working perfectly until a few days ago and now it is not able to sync and even connect to the app store. I removed and re-installed the app. Store but it did not help. Is there anything else I can try? I have a new iPod touch 8GB.
I touch app store not able to sync with online store .
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Hello,
First, make sure that your internet connection is working well. Check if you are able to open other websites on your web browser. If yes, your internet connection is fine. Check the link below for instructions and symptoms that might occur on your iTouch. It deals with iTunes app store that does not open and devices that does not sync.
https://support.apple.com/en-us/HT204550
Hope this helps. Good luck!
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I touch app store not able to sync with online store .
Since you have a problem accessing the Apple App Store, make sure you are using the latest version. Most of the problems related to iTunes or when accessing the App Store can be fixed by updating to the latest version. Download the latest iTunes and install it to update the existing version on your computer.
The latest version at the moment supports Windows 7, Windows 8.x, and Windows 10 both 32-bit and 64-bit. Windows XP and Windows Vista are no longer supported. Once iTunes is updated, connect your iPod touch to your computer using the USB cable then start iTunes. See if it works. Also, make sure your internet connection is working. If your computer is connected to a router, try resetting the router.
If the router has a power button, press it to turn it off then unplug it from the power for about 10 to 20 seconds. Press any button on the router to drain any leftover power or to power cycle. After this, plug the router back to the power and turn it on. See if this works.