Asked By
plocky
0 points
N/A
Posted on - 12/14/2011
I installed Skype 4.2 before without having any errors.
It was deleted when I Have done a system reformatting due to virus. When trying to install it again, I received an error code 1638.
The error is stating that there is another version of Skype that is already installed on my computer.
But upon checking, I could not locate any other version of Skype in my PC and also, I just reformatted my system.
What should I do?
Skype – Information
Information
Installing Skype failed; code 1638
Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs in Control Panel.
Answered By
jiraiya
0 points
N/A
#129007
Skype Installation Error Code 1638
that error show you have existing Skype 4.2 in your computer you cannot install software has been already install in your computer.Â
Take note: don't delete files of any installation software you must uninstall it
how to remove Skype 4.2
1. click start buttonÂ
2. type in search program and files box add or remove programs
3. find Skype 4.2 then click uninstall then, yes
4. now completely remove Skype in your pc.
Â
you can install it againÂ
i hope i can help you
Answered By
ijmalik
0 points
N/A
#129008
Skype Installation Error Code 1638
You are using Skype 4.2 which works fine on first time installation. There is a bug that when you try to upgrade or reinstall Skype, the installation failed and error code 1638 with message is displayed.
This bug has been removed in Skype version 5.6.0.110. Now you please down load Skype 5.6.0.110 or the latest version and install it. It will work fine. There is no need of uninstalling the old version.