Failed to Update PaperPort 11

Asked By dgsabel 0 points N/A Posted on - 12/16/2011

Recently, I installed PaperPort in my computer and have been working perfectly and enjoyed using it with no issues. However, when I try to download the update for “PaperPort 11” I keep on encountering this error message, "Your current browser Security Setting prevents the proper operation of Update Service. Update Service relies on Active X controls and Active Scripting which are enabled under the default browser security settings". Can somebody help me please? Thank you in advance.

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Answered By Thompson Locker 10 points N/A #98680

Failed to Update PaperPort 11

For the application to run, it requires that the activeX controls in the browser be turned off or disabled, and therefore you will need to do that:

If you are using internet explorer to browse, then you will need to use the procedure below to disable the activeX controls in your browser:

• Go to the browser and then on the Tools menu, you will click on Internet Options, and then you will click on the Security tab
• Next you will click the Internet Web content zone, and from there  click on Custom Level.
• Navigate to the Settings box, and then scroll down to the Scripting section.
• From there you will click Disable under Active scripting and Scripting of Java applets.
• Click OK when you are done to save the changes and then exit.

Regards
Thompson Locker

 

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• Posted on - 12/17/2011
• Question Category: System Utilities