Error during the installation of TeamViewer 6

Asked By Michael Hill 0 points N/A Posted on - 12/19/2011

My TeamViewer 6 gets error whenever it is initialized. The error message is shown below as image. The error is telling me about the security blocking network communication so I tried to change my Windows Firewall setting by fully blocking everything with the exception of the TeamViewer. My Avast! Antivirus is permanently disabled first while adding the TeamViewer as the exception again. I have tried reinstalling TeamViewer too, it replaced my old TeamViewer version 5 first and then I re-installed version 6 again. I boot my computer once again to make sure everything went refreshed. But unluckily I still get the same error message. What should I do?

Error:

TeamViewer      
An error occurred during the initialization of TeamViewer. Probably      
some security software blocks network communication on this      
computer.      
Please permit network communication on this computer to use      
TeamViewer      
 

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• Question Category: Misc Software

Answered By Clair Charles 15 points N/A #101882

Error during the installation of TeamViewer 6

First, are you logged on to the computer as the administrator? Because if you are not then the account you are using does not have the credentials that will let you install application on your computer. You will therefore need to switch from the account you have logged on with and log on to the account that has the administrative credentials.

You will just need to go to Start on your computer and click on, and then locate the shut down option, and then expand the tab, you will see the switch user option. Just click on it and switch the account, and then try installing the Teamviewer application again.

You will also need to check the firewall settings, and the antivirus settings too. If they are the ones blocking the installation then you will need to change them.

-Clair Charles

 

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• Posted on - 12/22/2011
• Question Category: Misc Software