Office 365 Portal Login Error on Mobile Devices

Asked By Thomas F Klein 0 points N/A Posted on - 06/23/2013

 

Hi experts,

I have got a problem using Office 365 Preview whenever I try to login to an Office 365 “wave 15” tenant on a mobile device, I receive the following error message. I have tried it with different devices like android and I Pad but have the same problem. Help me to fix this issue.

Thanks.

 

 

 

Office 356 preview

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Correlation ID: neu#0355a385-edfe-4309-89ba-68b2f274de18

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• Question Category: Microsoft Office

Answered By Merry Hock 0 points N/A #182651

Office 365 Portal Login Error on Mobile Devices

Hi Thomas,

You need to check with your IT admin if access to mobile devices is enabled. They might have a procedure where some permissions might have to be enabled to access Office 365 from your mobile device. From you end, try verifying if you are entering the correct login details such as Username and Password. You id cannot have a space in it.

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• Posted on - 10/25/2013
• Question Category: Microsoft Office