Adobe Reader X crashes in Windows XP SP3

Asked By Rein Thomas 0 points N/A Posted on - 02/07/2012

Not long ago I have installed Adobe Reader X on my computer Windows XP SP 3 and every time I click and run the program it crashes. I attached the error message below. Could somebody help me and fix the issue?

Thank you in advance.

Microsoft Visual C++ Runtime Library

Runtime Error!

Program C:Program FilesAdobeReader 10.0ReaderAcroRd32.exe

Abnormal program termination

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Answered By Lopiz Ton 0 points N/A #116245

Adobe Reader X crashes in Windows XP SP3

Hi there,

just right-click on the AcroRd32.exe and chose properties. then Compatible Mode.

Then i chose Compatible Mode > Run Program in Compatible Mode

for and there i chose Windows 2000. click on OK and start the exe or a PDF.

runs now without any problem. don´t know why :=) but it works for me. hope it could be helpful for you.

If it doesn’t work try the following:

try uninstalling Acrobat, Air, and the C++ runtime libraries.  (When upgraded to the 2008 libraries, notice if  the previous version on your computer (2005) is there or not.  If so, uninstall both versions.)  Then, install the 2008 C++ libraries, followed by installing Acrobat Reader X (and its payload of Adobe Air). 

Everything will works fine, as far as I can tell.  Hovering the mouse over a desktop PDF file will not throw a runtime library error, and the Reader plugin in Firefox will also work fine too.

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• Posted on - 02/08/2012
• Question Category: Business Management