Malwarebytes Anti-Malware keeps showing irritating message

Asked By Samantha Babb 20 points N/A Posted on - 09/15/2013

Hi,

Why am I getting this annoying error message when trying to load Malwarebytes Anti-Malware. Any help would be appreciated to resolve the following error message. I also want to know the cause of this error. I am using Windows XP System. Thanks in advance.

Malwarebytes Anti-Malware

An error has occurred. Please report this issue to our support team (include the content of all error message(s) and code(s) in your submission).

PROGRAM_ERROR_UPDATING(5,0, MBAMFileIO::WriteFile)

Access is denied.

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Answered By Anica Macri 0 points N/A #173485

Malwarebytes Anti-Malware keeps showing irritating message

Hi Samantha

The reason your seeing this error is because your computer is installing updates about Malware Bytes Anti Malware.

There are two solutions for this either you remove Malware Bytes Anti Malware completely or by downloading it again.

Remove Completely

1. To remove this MBAM you must download MBAM Clean

2. Then disable your antivirus

3. Then run MBAM Clean

4. Restart your computer when done.

5. Enable the antivirus back for safety

IF you want to download it again go to MBAM Download, remove it first before downloading.

 

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• Posted on - 10/13/2013
• Question Category: Security Software