How to recover corrupted files?

Asked By Keith Long 400 points N/A Posted on - 06/08/2011

Hi,

I have some problems and hopefully you can shed some light on it.

I have tried to recover some deleted files and it was quite a lot of files and have different extension (.mdb, .accdb, .pptx, etc) unfortunately plenty of them are corrupted.

For image files, when I tried to double click via Picasa there's an error message 'Image Not Valid' and when I tried to open using Paint, the error message was 'Paint cannot read this file. This is not a valid bitmap file, or is not currently supported.' I have tried opening them using Photoshop, the error message was 'Could complete your request because the jpeg marker segment length is too short (the file maybe truncated or incomplete).

Whenever I tried to open Office files, the error message was 'The Office Open XML file xxxx.docx cannot be opened because there are problems with the contents.' Or another error message 'The File you are trying open, 'AAAAXXXX.xls', is in a different format than specified by the file extension. Verify that the file is not corrupted and is from a trusted source before opening the file. Do you want to open the file now?'

I have tried using recovery software such as GetDataBack, RecoverMyFiles, Recuva but still not working. Do you have any ideas on how to recover the corrupted files?

Thanks,

Keith

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Best Answer by Rathbone

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Answered By Lianna 0 points N/A #113714

How to recover corrupted files?

There is a certain software that you may use in order for you to recover your file. I also used this when I accidentally formatted my laptop and all my important files was lost. It's nice to use and very reliable. The software to be used is the RECOVER MY FILES. You can see the description on these website, https://www.whitecanyon.com/home-products/systemsaver. Hope it helps! I assure you the cost is worth it. 

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• Posted on - 06/16/2011
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Answered By Rathbone 5 points N/A #113716

How to recover corrupted files?

Dear Keith,

There are many reasons why files are corrupted. It could be a result of failure of an application, system breakdown, virus attack, or a problem with hard drive. Good thing there are ways on how to retrieve these files. Kindly follow the instructions below:

1. Recover the corrupted file from a latest backup. Most of the programs create automatic backups. In Microsoft Word for instance, abc file is a backup of def file and they are both in the same folder. You need to rename the def file to abc to be able to open it.
2. Utilize a Windows Disk Utility. If you are using Windows 98, click on Start, select Programs, then Accessories, next is System Tools, and click Scan Disk. Then click on Thorough Check, next choose Automatically Fix Errors and then click Start. If you are using Windows 2000 or XP, go to My Computer, and do a right-click on drive. Choose Properties and select Tools. In the option, check Now. And then put a check mark on the other two options and press Start.
3. Make use of the System Restore tool after an installation or unintended format of a disk. It brings back the file to its original state when all else worked. Installation of softwares, even updates, and removals can create undesired modification on the system.

Rathbone

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• Posted on - 06/24/2011
• Question Category: Misc Software