Acronis Backup and recovery error

Asked By Derek A Rosas 20 points N/A Posted on - 10/10/2013

Hi,

I am getting the error below on Acronis 2011 installed on Windows 7. When I click to access the knowledge base it keeps on popping the error again and am not taken to the knowledge base.

Failed to send the test the test email. Network error. Check the specified email settings.

More information about this error and solutions may be available online in the Acronis Knowledge Base. To access the online resourse manually, enter the event code at https://kb.acronis.com/errorcode/

Event code:0x00030065

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• Question Category: Misc Software

Answered By points N/A #171243

Acronis Backup and recovery error

Hello Derek, happy to know that you are using Acronis. Also sad that you have got this error.

Your network connection is somehow inaccessible or SMTP name and port are specified incorrectly that is preventing the software send the message properly.

1.       First of all, be sure that your SMTP name and the port is correctly configured and containing the perfect information.

2.       Then click send message again.

Hope you have got your problem solved.

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• Posted on - 10/15/2013
• Question Category: Misc Software