Hi Experts,

I have been unsuccessfully trying to run the Vegas Pro 11 I installed for about 5 days now. Every effort on my part to troubleshoot this issue has been useless. As soon as I try to open up the application, I get this error message reporting a failure to initialize the .NET runtime. I tried downloading the latest .NET Framework from Microsoft for Vegas Pro and this did not help by cause any further. I am logged in as admin on this windows Vista machine, but I tried right clicking the program shortcut and choosing the Run as...

Hello Everyone,

I have been using Vegas Pro 9 without any glitches for some time now. Yesterday, I installed the 32bits Vegas pro 9d upgrade and the process completed smoothly. But, afterwards when I try to open the project I was working on, I get an error and the project fails to load. I rebooted my system and tried to open the project a couple of times and I always get this error. I tried opening some of the other existing projects and found that this happens with all of them. Does anyone have any ideas as to what is...

Hello Experts,

I am attempting to try out the 30 day free trial version of G Data Antivirus 2012 Beta and I find that an error occurs while launching the antivirus. G Data Tuner reports an error when opening database. I have attached a screenshot of the error received. I tried running a program update from ‘Actions’ after choosing Software updates. But this did not fix the problem. I also tried running a virus signature update manually and found that I had no luck with this step either. I did not face any issue while downloading this software and the...

Hi All,

I encountered a problem with my McAfee antivirus software. I repeatedly get a ‘McAfee Alert Host has stopped working’ message soon after logging into my system. This message is consistently replayed every few minutes. I experience this problem while I’m logged in as administrator or as a standard user as well. The error message offers to check up a solution online to fix the problem, but when I choose this option nothing happens. I tried restarting my computer several times but this did not succeed in removing the error. As far as I know, all the software including...

Hi Everyone,

I recently purchased Media Composer five. When attempting to install it on my computer, I got an email informing that the activation was successful, but then why is that I get the following activation failed error message. I have never used Media composer before and so I don’t have any previous versions installed. What then could be the issue when I receive confirmation of successful activation as well? I verified that I had entered the correct system ID and serial number during activation. I tried to uninstall and reinstall after logging in as admin. But still I get...

Hi,

My service period of Panda Internet Security 2013 is over and I wish to uninstall it. But I get an error occurred message while uninstalling and this software fails to uninstall. I have been trying to uninstall Panda from the control panel and having failed to complete the process, I decided to have a go with the uninstaller.exe. I downloaded and saved the uninstaller.exe on my desktop. But somehow this fails to launch for me. I tried downloading a couple of times but I never got to launch the uninstaller. What should I do now? And the same uninstalling...

Hello,

I purchased the electronic download of Adobe CS6 student edition and on trying to install the same, I encountered the following error: ‘A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder.’ I am logged in as local administrator and had full access permissions on the machine. And I have more than 420 GB of free space on the computer. Then, I tried extracting the downloaded files at a desktop folder and found that I was able to do so. However, when I try to run the installer,...

Hello Experts,

I encounter a ‘Missing file’ error message when I try to open a plan that was created in an earlier version of Chief Architect than the one I am using now. It gives the option to choose a replacement file or to search in a new folder. I tried locating the missing file by opening the ‘browse for missing files’ dialog box. On finding the file reported missing, I clicked OK to add it. Then I closed Chief Architect, reopened it and tried to open my plan again. But even now, I am getting this same error message....

Hello,

I get an error message reporting a missing ordinal when launching my newly installed ArcSoft ShowBiz 3.5. No files were reported during the installation of this software and installation completed smoothly without any errors. I thought I might have deleted the .dll file and tried restoring it from the recycle bin. But this was a useless attempt. Then I tried downloading shell32.dll from a DLL download and afterwards I uninstalled and re-installed this software. Again I find no improvement and get this same error on launching. I have had no other major issues on my system and as far...

Hello,

I have been getting this cannot connect to the internet error every time I try to access the internet through Chief Architect X5. I checked my ADSL connection to ensure that it is working as usual and that the speed is good too. Then I tried accessing internet from my Firefox browser and find that I am connected to internet and can download files without any issues. It is only when I try to access using Chief Architect that I encounter this problem. I am using windows 8 on my machine and Firefox is my default browser. I attempted...