In the era of smartphone cameras, it is quite interesting that compact cameras are still purchased by some groups of people for capturing beautiful pictures. Though smartphones available today are undeniably capable and convenient enough to be carried during travel. But there are certain unique features and functions that a compact camera possesses that are not found in smartphones. The lens size of the phone’s camera is small, so this is where a “point and shoot” camera is needed. The latest models of these cameras have large sensors, zoom range, and can be controlled manually. The compact, fixed zoom...

What Is Sustainable Technology?

• Substitution

Why Is It Suitable For Business?

What Is A Data Fabric?

Why Do We Use A Data Fabric?

What Are Autonomous Systems?

What Do Autonomous Systems Do?

What Is Continuous Penetration Testing?

What Is An Application Security Administrator?

IT Service Management (ITSM) frameworks provide structured guidance to manage the delivery of IT services end-to-end while optimizing costs. However, simply implementing the ITIL guidelines or processes from your chosen framework is not enough to guarantee ITSM success. Organizations need to embrace core ITSM best practices across people, process, and technology areas to ensure smooth adoption, and stakeholder buy-in, and to drive continual service improvements over time. Across various industries worldwide, the top-performing IT support teams tactically build up ITSM capabilities. As IT leaders and technology executives, we need to focus on specific high-impact areas and master the fundamentals...

Artificial intelligence infuses modern customer service, empowering companies to strengthen support capabilities. Integrating AI optimizes operations, capturing unified customer data, and applying intelligent automation for efficient issue resolution. As customers expect personalized, seamless interactions across channels, AI-enabled platforms directly enhance satisfaction. Companies should evaluate top solutions to determine ideal fits aligning with specific business needs and customer profiles while considering required development and deployment investments. I outline the top 10 AI-driven customer service platforms warranting strong consideration below. The leading options leverage machine learning, natural language processing, sentiment analysis, and predictive analytics to uncover customer insights, gauge satisfaction,...

Serverless computing has transformed the way companies build and deploy applications by allowing them to run backend code without managing any servers. This enables greater agility, reduced costs, and auto-scaling capabilities. As the market leader, Amazon Web Services' (AWS) Lambda service drives most of this serverless growth given its maturity, widespread integration, and ease of use across AWS. Companies of all sizes now rely on Lambda and complementary AWS services to create flexible serverless architectures. To maximize productivity on serverless projects, engineering teams need the right tools across their workflow - from local development and testing to deployment, security,...

Data breaches from human error and cyber attacks have unfortunately become commonplace, with serious consequences for companies in terms of financial penalties, loss of customer trust, and impacts on overall business operations. Implementing solutions to protect sensitive data through proper classification, monitoring, and encryption is no longer optional in the digital age - it is imperative for risk management. I outline the top 10 data classification offerings to consider as part of a comprehensive data loss prevention strategy. Balancing automation, usability, flexible policies, and robust engines warrants evaluation across solutions. Standardization on one enterprise-level platform proves challenging with varied...