Communications Solutions Best Business Management
In the world of computers and information technology, communication is a very vital aspect. A major aspect in this field is Unified Communications. Unified Communication is a major collection of services that include all forms of calls and media messaging that are integrated into one system and can be easily managed by an individual or an organization.
The services offered by most Unified Communications solution providers include; all integrated fixed and mobile calls, electronic mails, video conferencing, fax, instant messaging, Voice over Internet Protocol (VoIP), unified messaging and also unified voice mailing. Most of the Unified Communication solutions providers usually package all these services into one single environment so that they are easy to use and manage. Putting them together under one platform also helps in a way that some of these services collaborate with each other to make sure that the communication in an organization or between individuals are facilitated in a very effective and efficient manner. There are numerous organizations that require and offer these services to business organizations but little of them stand out among the best providers. Avaya is one of those organizations that are incredibly renowned for its provision of Unified Communication solutions. The Avaya solutions for Unified Communication management servers and data systems are:
Policy Manager for Communication Networks
The policy manager for communication networks serves the purpose of controlling access to the network. This is achieved through the use of proper authorization controls and connection. Another purpose is providing quality services. This ensures that all the users in Unified Communication and data system receive quality services based on their network activities and their need of requests. Avaya network policy manager also provides capabilities for the centralized policy management.
Fault Manager and Visual Performance
The fault manager provides fault solutions for L2-L7 with the correlation of the faults. It also provides an analysis for the root cause of the fault. The visual and performance manager provides the capabilities for monitoring the network performance and trends. There is also management provision for different types of network devices and their support. These two utilities help in the management of voice, multimedia and data in one single application.
Network Resource Manager
The network resource manager is responsible for evaluating the availability and allocation of resources to the requests made by the client computer. The manager has to determine how the resources will be allocated and what criteria is used for allocating these resources. The manager is also responsible for updating the network configuration of devices so that they are up-to-date and function properly. Apart from these, the manager also provides the capabilities of managing network passwords.
Subscriber Manager
The subscriber manager (SM) provides management capabilities for a centralized subscription base. It also provides a method in which services can be asked throughout the system.
Benefits of using Avaya Unified Communication System:
All the above utilities contained in Avaya’s Unified Communication solution can be installed in one Operating System. Avaya Unified Communication System has many benefits to both workers and business organizations. Some of those benefits are:
Benefits to Workers
For workers the Unified Communication solution from Avaya provides a single platform to conduct most (if not all) of their work. They do not have to shift between applications to perform activities like e-mailing or sending conference messages because all of these are available in one platform. Avaya improves the productivity of workers by providing a method in which the workers are able to access a consistent set of functionalities offered by Avaya unified systems no matter where the location or the device is.
Benefits to Business Organizations
The solution from Avaya improves the workers’ productivity. Hence, increasing the efficiency of a business organization in its transactions. There is also improved customer satisfaction due to that fact that the workers can always be availed no matter where the location is – improvement in workers’ availability. Businesses are also able to reduce the cost of maintaining communication services. This is because Avaya provides all the communication in one platform making it easier and cheaper for organizations to manage its business.
Alternatives to Avaya Unified Communication System
There are many alternatives that can be used instead of Avaya Unified Communication System. Two of these alternatives are:
- UNISON
UNISON is one of the best Unified Communication systems currently available. The best thing about this unified communication system is that ‘It is totally free’. YES! UNISON gives individuals and businesses quality Unified Communication functionalities for absolutely no cost. The Unified Communication solution from UNISON includes the following two products:
UNISON Server
UNISON Server is installed on the servers. This enables the server to support all the capabilities and functionalities provided by the UNISON communication system. These services and capabilities include; the ability to send instant messaging, make voice calls, video and web conferencing, managing contacts and directories, and also provision of the UNISON communication system control panel.
UNISON Desktop
UNISON Desktop is installed on the individual’s laptop, notebook, or desktop computer. It provides all the UNISON unified communication functionality for these types of computers (standalone computers). Below is a screenshot of the UNISON Desktop.
- IBM converged Communications Services for UCaaS (Unified Communication as a Service)
These are strategies from the IBM Corporation that are aimed to help business organizations to strategize and assess the options available for Unified Communication and implement a system that is very suitable for them. This enables the organization to prioritize these requirements and functionalities; to have a set that is absolutely suitable for the organizations to achieve its full potential. Using the IBM UCaaS helps organizations get the most they can from the Unified Communication system.
Conclusion
It is very evident that unified communication systems are very important for the organization to carry out most of its transactions since most of these rely on communication. The efficiency at which the communication is carried out is very important since it affects the organizations’ productivity. Due to these reasons, it is very important for organizations to choose the right systems for their unified communication needs.
