A Usability Testing Tool tests your web, app, or other digital product’s usability. You get to see how the user interacts with your web or app and make changes, if any. This tool detects the problems that users may be facing by allowing you to see their real-time experience. With the help of this tool, you can easily understand at what point the user gets frustrated. Then you can make changes to make a user-friendly web or app for the users. A usability testing tool saves you time. Given below is the list of the top 10 best usability testing tools. You can choose the right tool to locate user issues and solve them.
1. UXtweak
UXtweak is one of the most used usability testing tools. It has all the features and tools we need for our test. It supports 14 different languages. It includes tree testing, preference testing, card sorting, five-second testing, and many other features. It provides survey tools and quick insights. It gathers both qualitative and quantitative data from users. It is the best tool for website, mobile, and prototype testing. After the free trial, the paid version starts from $80 per month.
2. Optimizely
Optimizely is also the most used usability testing tool. It includes an A/B testing feature where you test various elements against one another. It allows you to import and export data, establish new user accounts, and organize projects. It includes conversion tracking, referral tracking, and multivariate testing. It also contains a drag-and-drop test builder and a variety of extensions, code options, and APIs. After the free trial, the pricing details will be available upon request.
3. UserTesting
UserTesting is a tool that allows one-on-one interviews with testers. It includes a drag-and-drop test builder, templates gallery, live conversations, clickstream tracking, card sorting, and tree testing. You can analyze your data using data visuals, transcripts, and highlight reels. It is an ideal tool for mobile, web, and prototype tests. It allows you to customize your test templates. After the free trial, the pricing details will be available upon request.
4. Userlytics
Userlytics is a usability tool that has members from more than 150 countries. It supports A/B testing, card sorting, tree testing, VR testing, prototype testing, mobile testing, and web testing. It has advanced metrics and unlimited storage for results. It gives AI-generated transcripts of your assessments. It has a calendar and brand management. It also allows you to add custom screener questions to your test. There is no free trial. The plan starts from $499 per month.
5. UserZoom
UserZoom is the most comprehensive tool for big enterprises. It is the best tool for moderated and unmoderated tests. It has unlimited screening questions. It includes card sorting, tree testing, A/B testing, and click testing. It also has a diverse toolbox, online surveys, user feedback, and live interviews. It is one of the few tools to have a benchmarking function. Its pricing is available upon request.
6. Crazy Egg
Crazy Egg is a click-based usability testing tool. It provides detailed visual reports of your test. It has a demo dashboard, heatmaps, and scroll maps. It allows you to record your sessions. It includes A/B testing, error tracking, traffic analysis, and excellent mobile support. You can use this tool for 30 days for a trial for all its programs. Then the plan starts from $29 per month. It also promises a 30-day money back if you do not like it.
7. User Brain
User Brain is a usability tool that helps create unmoderated user tests. It provides quick tests for prototypes and websites. It supplies a link to share via email or text with colleagues. It includes A/B testing, voiceover videos, customizable reports, and screen recording. It provides regular automated testing without requiring the creation of new studies each time the data has to be updated. After a free trial, the plan starts from $299 per month.
8. Lookback
Lookback is a usability test tool for moderated and unmoderated tests. It supports one-on-one interviews, chat, streaming, and video editing. It includes tree testing, remote card testing, note-taking, and transcript downloading. There is no limit on the number of participants. After a 60-day free trial of this tool, the plan costs $25 per month.
9. Maze
Maze is a user-friendly usability testing tool. It collects qualitative and quantitative user insights. It includes surveys, prototype testing, tree testing, concept testing, content testing, 5-second testing, and card sorting. It integrates with design tools. It instantly provides test results translated into aggregated reports. After a free trial of this tool, the plan starts at $75 per month.
10. Loop 11
Loop 11 is an online usability testing tool that provides comprehensive reports of moderated and unmoderated tests. It includes A/B testing, prototype testing, mobile and tablet testing, 5-second testing, click testing, information architecture testing, and benchmarking. It also supports heat maps, click maps, path analysis, qualitative data analysis, and session recordings. After a 14-day free trial, the plan costs $179 per month.
