Traditional management of customer data resulted in loss of time, data, and money that seriously affected the businesses. However, with the help of cloud-based CRM, companies can store, retain, and manage customer data with ease. This software allows companies to make an informed decision regarding sales based on insights generated. Furthermore, it helps to track customers’ purchasing history, and buying habits and provide product or service recommendations to them based on their buying patterns. The CRM also helps to manage leads and automate the emailing process.
1. Salesforce CRM
Salesforce is a leading company in cloud-based solutions for CRM. It offers a one-stop solution for managing sales, marketing, customer service, team collaboration, and others. With the help of this cloud-based CRM, companies can manage their sales efficiently by tracking and analyzing features like tracking sales leads, managing sales campaigns, reporting capabilities, and others. Further, it allows companies to send targeted and personalized messages to customers and enable salespeople to modify tools using AI-powered platforms. Further, it provides insights to companies based on consumer data and helps in decision-making. In addition to that, it includes quote management feature that allows companies to show the prices of products and services and help them in making a better purchase decision.
2. Hubspot CRM
The platform is known for its automation features in sales and marketing. Since it is free of cost, it is increasingly used by companies to automate businesses. With the help of Hubspot CRM, companies can make better decisions, and boost their overall growth. Moreover, it offers attractive features like content management, tracking emails and leads, dashboard customization, and task management and others. Further, for gaining more benefits, users can integrate it with Hubspot tools like marketing automation to improve the company’s marketing strategy.
3. Zoho CRM
This platform is widely used in business because of the various benefits it offers to its customers. It is a centralized cloud CRM that provides email management, lead management, sales tracking, email marketing, social media integration and lead analysis, and other such features. Further, its AI feature helps sales people to collect customer information, write documents, find data, sales numbers, and others that enable companies to attract customers and boost their revenue. In addition to that, it has a feature called motivator that allows sales teams to participate in games and targets together and hence promote team management. Further, its integration with mobile applications enables business people to manage tasks from anywhere.
4. Microsoft Dynamics 365
The platform provides both CRM and ERP solutions to customers making it a popular choice among companies for managing daily business tasks. It offers various services for managing sales pipeline, marketing, customer and field service, and others. Further, it provides Outlook and other Microsoft tools benefits via integration with this cloud-based CRM. Additionally, it incorporates AI for suggesting future sales strategies and providing sales recommendation that helps in decision-making through predictive analytics.
5. Pipedrive
This platform is specially made for managing sales pipeline of a company. It offers the salesperson to prepare dashboards and analyze sales, manage lead contacts, track deals, and automate repetitive tasks through artificial intelligence. Moreover, it help sales people to run custom web forms and chatbots that helps in feeding hot sales into the pipeline. Further, it allows compaboost a company’s revenuenies to analyze and monitor sales performance through its reporting and analytics features. One striking feature is that the platform enables integration with sales-boosting apps.
6. Oracle CRM
It is a comprehensive solution for businesses to manage sales, marketing, social media, and others that can help to boost the revenue of a company. It is most commonly used by companies to analyze the shopping habits of customers online. It offers users AI-enabled features such as predictive analytics to understand consumer demand. Further, reporting, dashboard preparation, managing sales pipeline, marketing automation, and performance tracking have leveraged business operations.
7. Sugar CRM
The platform is an open-source cloud-based solution that offers users various customizable features. Further, it has tools to optimize business, such as tracking sales and marketing, preparing dashboards for insights, team collaboration, and others. Moreover, automation tools such as analytical tools have streamlined the business process.
8. Freshworks CRM
It is specialized CRM made for managing the sales of a company. It allows salespeople to manage leads, track emails, manage potential deals, lead scoring, activity capture, and others. Further, incorporation of AI tools such as Freshcaller the sales team to make calls and send customized and personalized messages to customers. This helps companies to make better decisions and increase profits. It also provides reports based on customer insights and helps to analyze their buying decisions.
9. Insightly
The platform is mainly used by small and medium-sized enterprises for sales management. Moreover, it allows integration with G- Suite and Microsoft Office 365 that enable users to operate business-related tasks efficiently.
10. Agile CRM
The platform offers sales, marketing, and customer service management features to companies. Further, it provides sales pipeline management, managing sales and social media campaigns, lead scoring, helpdesk ticketing, and others. Moreover, the platform is widely used by companies as it integrates with Google apps and social media platforms that help in data synchronizing and customer engagement.
