1. WotNot
WotNot is a popular Chatbot building platform where we can create intelligent chatbots. It does not require any coding skills. By dragging and dropping, you can create your chatbot. You can also use the existing templates and customize them per your needs. Human intervention can be done when required. The transcripts will be mailed to the team. But you can create only ten bots per account.
2. Intercom
Intercom is a platform that provides a vast range of high-quality chatbots for use cases like business, sales, customer support, and marketing. You can easily integrate this not with e-
commerce and social platforms. It provides a better everyday experience for the customers. But you may face difficulties while building the not with the complex user interface. This app does not have a free version.
3. LivePerson
If you want an app to build an AI-based chatbot, LivePerson is a good choice. This platform is best known for its real-time intent detection. It provides good experience for customers with its features like a hyperlinks and canned responses. But this platform is not suitable for handling huge amounts of data. And you have to pay for the first use itself. It does not offer a free trial.
4. Octane AI
If you want to integrate your chatbot with a Shopify store through Facebook Messenger, it is possible with Octane AI. The chatbot will efficiently clarify customer queries regarding shipping, receipts, product preferences, and more. You can also integrate this chatbot with slack, Salesforce, and PayPal.
5. Botsify
Botsify is a popularly used platform for building chatbots for websites. Botsify is widely used to create conversational forms. You can quickly build a chatbot using the existing templates and integrate it with Messenger and slack. Similar to other platforms, agents can take over the control when required. It can support multiple channels at the same time.
6. Pandorabots
Pandorabots is the widely used oldest platform to design AI-based chatbots. It supports multiple languages and channels at the same time. It also provides voice-enabled features. But this platform requires coding knowledge. And the features are very limited to the free version, yet it is the largest chat hosting service around the globe.
7. Aivo
You can provide the best service for your customers with Aivo’s bots. You can connect with your customers by text and also voice chats. The chatbots can be programmed with different rules and conditions based on the brand to reply automatically and correctly. This platform supports 50+ languages. But the free version is not available. You need to pay around $240 per month for 1000 sessions.
8. Chatfuel
Chatfuel is another popular platform for building chatbots without coding knowledge. But it is specially designed for Facebook. These bots will use natural language processing to recognize the phrases and send the appropriate answers. You can create a chatbot that works as a customer service advisor, event assistant, query clarifier, and more. If a customer interacts with the chatbot, their details will eh added to a database for future reference.
9. MobileMonkey
MobileMonkey is similar to Botsify and Chatfuel. It aims at non-technical users. It stores the user responses and reuses them later. You can integrate this bot with Facebook Messenger and send broadcast messages. You can reduce the wait time by automating the customer service by providing answers to FAQs. Similar to other platforms, human intervention is allowed here.
10. Imperson
Imperson is one of the best platforms for building chatbots that support text, audio, video, and even AR and VR on most messaging platforms. The studio will monitor the performance and customizes it based on user behavior. It has partnerships with Disney, Microsoft, Amazon, and the National Geographic channel.
