An exemplary order management system is needed to improve sales and enhance customer satisfaction. In e-commerce businesses, the more orders you receive, the more revenue you can earn. It is crucial to manage all incoming orders properly to prevent missing out on any order. An order management system software helps businesses execute and manage their orders efficiently.
It involves the entire process of buying and selling, from ordering and packaging to final delivery of goods. An OMS software automates workflow and helps in minimizing error caused due to manual order processing. It streamlines your order completion process by establishing a uniform pattern for processing the orders. You can also view your current order status using the software. The benefit of utilizing OMS software is that it saves a lot of time by automating the workflow and processing the order on the same day when it is received. With OMS, businesses can manage their inventories in a more organized way.
The software eliminates the need to use spreadsheets and maintain the orders manually, instead it focuses on real-time inventory management and faster order processing.
The following are the features of a perfect order management system:
- The software should have a user-friendly interface for easy training and learning.
- It should consist of necessary resources and programmes needed for employee training.
- A sound OMS system can integrate seamlessly with accounting system, sales network, CRM tools and other project management tools.
- It should enable you to create automated workflows for processing the orders.
- It should also provide you with detailed report and analysis on sales, inventory, and employee performances.
Let us check the Top 10 order management system software you can consider for your business.
1. Zoho
Zoho streamlines your order management system. It allows you to easily track inventory levels, manage multiple warehouses, and collaborate with sales channels, including Shopify, Amazon, and eBay. It is a cloud-based inventory software that simplifies the process of handling and executing all incoming orders. You can also sell products in different currencies. You can view Zoho inventory on websites and mobile apps.
2. Veeqo
Veeqo is one of the best order management software for managing retail brands. The software has innovative features to simplify complex business processes. Veeqo is a cloud-based solution offering a view of all your orders. It allows you to set up order workflows for repetitive tasks. With over 21+ integrations, the platform facilitates multi-channel order management. The software optimizes your order fulfillment task executing the order from one singular platform.
3. Jotform
Jotform is an online form builder software that helps to create and share order forms. You can collect required order details and accept customer payments using the order form. Jotform tables can track and manage order submission efficiently. The software integrates with tools like Trello and Clickup for adequate order management. You can even translate order forms into different languages. Users are granted access to order forms through links and QR codes.
4. NetSuite
NetSuite automates workflow process by offering cloud-based order management solutions. Powered by Oracle, NetSuite offers visibility of inventories in real-time. The platform manages a product order’s lifecycle efficiently. The software provides features such as record keeping, order receiving and validating, confirming shipment, and client communication. NetSuite ensures fast order processing. Customers can place and receive the order from any part of the world, rendering a unified omnichannel experience.
5. IBM Sterling
IBM Sterling offers advanced OMS solutions for e-commerce businesses. The platform incorporates order fulfilment capabilities such as real-time inventory management, online pick up in store, and ship from store facility. It provides a real-time data of all incoming orders. IBM’s order management software utilizes AI and ML technology to make optimized decisions and calculate inventory requirements as per the client demand.
6. ClickUp
ClickUp is a customizable project management software that streamlines your order management process. You can track details like order ID, customer contact details and product specifications using its custom fields. Another attractive feature of ClickUp software is “ClickUp forms” in which order details are received directly from the customers. You can also manage and view your order status through its “List and Kanban” view feature.
7. Brightpearl
Brightpearl is an ERP software built especially for large brands with complex fulfillment and inventory management requirements. It allows you to manage both online and offline orders effortlessly. The software simplifies your order management process by automating order fulfillment, shipping, and workflows. The platform enables you to focus on those orders that require utmost attention by automating all repetitive workflows. With its “automation engine” feature, you can automate the rules for packing and shipping the orders.
8. Orderhive
Orderhive offers inventory management solutions to automate manual processing of orders. Orderhive provides cost-effective solutions to scale up your brand. It is a simple and relatively easy-to-setup order management platform that integrates with multi-channels via FBA, dropshipping, and 3PL. The platform includes a custom tag that helps you in identifying relevant orders. The software facilitates multi-currency conversions and viewing complete order details of customers.
9. Salesorder
Salesorder is an order management software that caters to dropshipping, manufacturing, and other shipping businesses. The cloud-based software manages and handles your order fulfillment and accounting operations. Salesorder helps in automating inventory and warehouse management. The platform consists of exciting accounting features such as digital payments, tax agnostic automation, etc.
10. Linnworks
Linnworks offers a centralized platform for businesses to handle all their order management needs effectively. The platform seamlessly integrates with other e-commerce platforms and enables managing orders from any part of the world. The customizable platform can quickly scale up as your business expands. It lets you view and manage orders across multiple e-commerce platforms, such as Amazon, eBay, and WooCommerce.
