Hi,

I am using Logitech mouse. It worked properly for so many days. But recently it is not working at all. I removed the USB and changed different ports and PCs. But no use. The laser light is also not coming. The green light is coming on when I click the mouse. So I thought it is not related to battery issue. What could be the problem here? I am out of warranty on this one. So, is it simple to fix or not. Please let me know if anybody has any solution for this. Thanks a lot!

Hi there,

I have a Dell XPS 8700 Desktop which is running on Windows 8.1, connection with mouse is not working well, the mouse will disconnect each time I try to click or scroll a page, then reconnect instantly, try another scroll and the mouse disconnects, this leaves me unable to use the mouse, I have tried several mice getting the same results, troubleshooting finds no problems and drivers are okay, what could be problem and how do I solve this one?

Hi there,

I have this Logitech K 120 USB keyboard which was working fine with my old HP Small Factor DC5800, after getting a new PC(Dell Inspiron ) and connected the keyboard, the PC didn't boot and what I could get was a beep, I tried booting the PC first then plug in the keyboard, the system crashed, I am used to the old keyboard, what could be the problem here? what is causing the keyboard not to work? how can I get it working?

Hi there,

I have an Asus N55S Laptop which started having this problem of the touchpad freezing when the keyboard is in use, I am forced to restart the laptop to get the touchpad working. I have checked the settings and nothing has changed ,utilities shows  all devices are okay , what could be the problem here? How do I get my touchpad working simultaneously with my keyboard? what could be causing this problem?

Hi there,

I have Dell Latitude E6230 laptop which has few keys having irritating beahvior of retyping the same letter, for example when am typing letter a and I press the key once, I end up getting aaaaaaaaaa, the keys are W, A and D, I have been gaming on the laptop using the keys as secondary for the arrow keys, How can I fix this annoying behavior? What could be the cause for this?

Hi there,

I have a Dell XPS laptop and I travel a lot, yesterday I booted my laptop and then the keyboard and touchpad stopped responding, I rebooted the laptop and during BIOS the keyboard works fine, when the computer boots to Windows 8.1, the keyboard no longer works, what could be the problem with my keyboard and touch pad? How can I solve this problem?

Hi there,

I have a  Compaq Presario CQ3000 Series Desktop PC and Yesterday my mouse won't click but the cursor is moving well when the mouse is moved, the mouse clicks okay but the command is not executed on my computer, I borrowed my friend's wired mouse and the same problem persists, I have restarted the computer, reinstalled windows 8.1, updated mouse drivers but still stuck, what could be causing this problem and how can I solve it?

Hi there,

I have this Toshiba satellite P70 laptop which is running on Ubuntu 13.10, it was working well with my wireless mouse but it doesn't detect my wireless mouse anymore, I have reinstalled the OS again and nothing is happening, I have tested the mouse on another computer and it works perfectly, I have checked my devices and everything is okay, what could be the problem? Other wireless devices are working okay.

Hi there,

I have recently purchased Tesoro's Cherry Key keyboard, it was working well then all of sudden some keys are on and off, I have tried blowing thinking debris could be the problem but nothing changed, how can I run cdebconf-newt-detect-keys in Ubuntu 13.10 to get the keyboard layout to check the keyboard layout?  

I bought a new Microsoft USB wireless mouse but when I connected it, I got an error message saying the device is not detected by Windows. I attempted to use the wizard to set up new hardware but still the matter was not solved. Please tell me what can I do? Please also tell me if any software is available to diagnose mouse problems?