Activation Error from The Kaspersky Activation Server

Asked By janetdschall 90 points N/A Posted on - 07/30/2012

Hello,

While I was trying to activate Kaspersky Antivirus 2012, I got the following error message.

This is the regular Activation Error from The Kaspersky Activation Server.

Need to solve it.

Activation of Kaspersky Anti-Virus 2012

Activation error

Necessary resource is unavailable on the activation

server

Reasons and possible solutions

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Thanks.

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• Question Category: Anti-Virus

Best Answer by Phoeba Walsh

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Answered By Carl Jack 10 points N/A #140069

Activation Error from The Kaspersky Activation Server

Here are a few simple steps to help you resolve that error:

• With the Kaspersky antivirus opened, you will have to click on Activate Trial version.
• And then you will click on Next and then finish.
• Thereafter you will need to click on Update and then Run Update until 100%.
• After you are done with the above processes, click on Manage License and then click on Enter Activation Code.
• Enter the Activation Code and then click on Next and then finish.

Alternatively, you can resolve this issue by downloading a fresh patch of 2012 version and then use the same activation code as the above to activate it.

Regards,

Carl

 

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Best Answer

Answered By Phoeba Walsh 5 points N/A #140070

Activation Error from The Kaspersky Activation Server

The cause of the error might be:

• No internet connection on the computer you are trying to activate
• No rule for the Kaspersky's Lab product is created in the allowing rules of the firewall installed on the PC

To fix this issue you may want to:

• Check to see if your internet connection is working properly (Win+R -> "cmd" + Enter -> "ping google.com" + Enter)
• Depending on your installed firewall you will have to check and see if there's a rule allowing avp.exe through the firewall
• Windows Firewall detects when a program is trying to connect to the internet and launches a pop-up window and you may accept or decline
• In our case you have to accept and the rule will be created
• On different firewalls you may have to add this rule manually
• It all depends on the software you have

I hope this helps.

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• Posted on - 08/06/2012
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