This add-on is managed by your administrator

This add-on is managed by your administrator

This particular message happens if the particular add-on is restricted via the Group Policy Editor or via the registry. There are two ways to resolve your issue, please refer below:

1) To clear all the add-on Policy settings, click Start and open Run. Type GPEDIT.MSC in the run field and click enter.

• Look for “Computer Configuration”.
• Then “Administrative Templates”.
• Then “Windows Components”.
• Then “Internet Explorer”.
• Then “Security Features”.
• Then “Add-on Management.
• Double-click “Add-on List” and then set it to “Not Configured”.
• Double-click “Deny all add-ons unless specifically allowed in the Add-on list” and set it to “Not Configured”.

After doing the above steps, perform the same for per-user setting:

• Look for “User Configuration”.
• Then “Administrative Templates”.
• Then “Windows Components”.
• Then “Internet Explorer”.
• Then “Security Features”.
• Then “Add-on Management.
• Double-click “Add-on List” and then set it to “Not Configured”.
• Double-click “Deny all add-ons unless specifically allowed in the Add-on list” and set it to “Not Configured”.

2) Via the Registry:

This is for the “Deny all add-ons unless specifically allowed in the Add-on list” setting. Click Start and open Run. Type REGEDIT in the run field and click enter.

• Look for “HKLM”.
• Then “SOFTWARE”.
• Then “Microsoft”.
• Then “Windows”.
• Then “CurrentVersion”.
• Then “policies”.
• Then “EXT”.

After doing the steps above, do the following:

• Look for “HKCU”.
• Then “SOFTWARE”.
• Then “Microsoft”.
• Then “Windows”.
• Then “CurrentVersion”.
• Then “policies”.
• Then “EXT”.

-Look for the value “RestrictToList” and delete it in both of the above locations.

This is for the “Add-on List Group Policy” setting. Click Start and open Run. Type REGEDIT in the run field and click enter.

• Look for “HKLM”.
• Then “SOFTWARE”.
• Then “Microsoft”.
• Then “Windows”.
• Then “CurrentVersion”.
• Then “policies”.
• Then “EXT”.
• Then “CLSID”.

After doing the steps above, do the following:

• Look for “HKCU”.
• Then “SOFTWARE”.
• Then “Microsoft”.
• Then “Windows”.
• Then “CurrentVersion”.
• Then “policies”.
• Then “EXT”.
• Then “CLSID”.

1. Look for the “CLSID” and delete it. This corresponds to the Add-on which you want to manage. By default, no entries exist there (in a clean installation).
2. Close Registry Editor and restart Windows.

Arthur