Add/Remove Windows component problem in Windows XP

Asked By SusanLittlebarg 0 points N/A Posted on - 08/08/2011

My computer operating system is windows XP SP3 .When I tried to Add/Remove windows components it says "Setup was unable to open information file firefox.inf contact your system administrator. The specific error code is 0x2 at line 0."

What is the solution?

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• Question Category: Windows XP

Answered By Sarah-joe 0 points N/A #112548

Add/Remove Windows component problem in Windows XP

Hi,

You have the error code 0X2 at line 0 that mean that component is cause the error is IE

It is easy to resolve just follow my steps:

1. Open run from star menu.
2. Type sfc/scannow.
3. Press Enter.
4. Hold Ctrl+shift.
5. CD/DVD window will opened.
6. If System file checker will returns any error it will ask you to enter CD/DVD.
7. Else there is no errors.

If every thing is quit follow those steps:

1. Download View save it in your computer.
2. Run View.exe then select log to query application system.
3. Double-click VIEW.exe then under select:Select log to query.
4. Under Select retype to list, select:Error.
5. Choose the radio button of 20 in 1 to 20 box.
6. Click start.
7. It will open the Note pad.
8. Press Ctrl+A and then Ctrl+C.
9. Click in the reply box and right button click and choose past.

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• Posted on - 08/10/2011
• Question Category: Windows XP