Administrator Version has encountered a problem & needs to close

Asked By davidscecere 0 points N/A Posted on - 07/30/2012

Hi all,

I am running Impromptu v7.0.702.9

Also I have linked to database with no problems, also ran the report with no troubles.

With the details on display I then choose File | Save As, edit the file name as well as choose the "Save a snapshot with the report" check box and then the application creates error message "Administrator Version has encountered a problem & needs to close. Please tell Microsoft about this problem"

I need to solve this error message. Please help.

Thanks in advance.

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• Question Category: Server Software

Answered By Carl Jack 10 points N/A #156133

Administrator Version has encountered a problem & needs to close

Hello David,

You are getting that error most probably because there is a problem with the settings that you are being used for Impromptu. You will therefore need to do the following:.

• Access the configuration manager and then under the IWR section check to make sure that the settings have been configured correctly.

• You will also need to check the PPES section. It usually has a compatibility version that enables the PPES to emulate the updated versions. After you have made changes to the settings, try running Impromptu again and see if everything will work well.

Hope this helps.

Regards,

Carl

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• Posted on - 07/30/2012
• Question Category: Server Software