Hello experts,
I am getting this error in Adobe InDesign while I am working. Then I tried to do the process again but the error persists. Is anything terribly wrong? Do I need to re-install Adobe InDesign again? Please help me to trap the error and guide me solution. Thanks.
Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.
Adobe InDesign is shutting down during work
If this is the first time that this happens, close the application and restart your computer. Start Adobe InDesign again and see what happens. It’s so unfortunate that you did not mention what version you are using so we can better check if it is compatible with your operating system. Anyway, since I haven’t got a clue about its version, check if your version of Adobe InDesign is compatible with Microsoft Windows XP.
This can be the reason why it doesn’t want to start when you open it. You may also try reinstalling it so you can restore all its files to default in case there is a corrupted file in there. Uninstall Adobe InDesign, restart your computer, and install it back. See if this works.
If it doesn’t, uninstall all Adobe products including Adobe InDesign, Adobe Flash Player, Adobe Flash Player ActiveX, and Adobe Shockwave Player. Once they are removed, click Start, All Programs, Accessories, System Tools, and select Disk Cleanup. Select drive C and click OK. From the list, check “Temporary files” and then click OK.
Wait for it to finish and restart your computer. Install Adobe InDesign and then run it. Make sure it runs successfully. Once verified that the program is ok now, install the rest of Adobe products one at a time where after each install you need to run Adobe InDesign to make sure it still runs fine.
When you reach the product where Adobe InDesign stops running, remove that product and don’t install it. That’s the one that’s in conflict with Adobe InDesign.