After Effects CS5 run error

Asked By Harold Johnes 10 points N/A Posted on - 10/31/2011

Hi everyone,

This is my problem: when I try to run After Effects CS5 on my Mac the following message appears on the screen: “After Effects warning: Unknow exception.”

It’s impossible to get rid of and when I try with OK I get nowhere, the application just won’t start up at all.

If someone can tell me what have I done to get into this mess please post here.

Thank you very much.

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• Question Views: 1609
• Answer Count: 3
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• Answer Accepted: Yes
• Question Category: Photos / Graphics Soft.

Best Answer by Sandara Alex

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Answered By arras8616 0 points N/A #98716

After Effects CS5 run error

Hi,

The problem is something with the font or pref.

Before close your after effect.

And try to enter too:

….. / Library / Preferences / Adobe / After Effects / 9.0

And delete all what's inside of this folder.

And now run your program. And should work well.

Ps: if not work try to reinstall your software. And make again all these steps.

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• Posted on - 11/04/2011
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Answered By Sandara Alex 0 points N/A #98718

After Effects CS5 run error

Hello,

First try reinstalling the cs5 again. If that does not work then go the library directory and delete everything inside “Library/ Preferences/ Adobe / After Effects” folder. Should that fail, use the repair “utility” from the utility option to repair the computer “permissions” and repair the disk. After all three steps the problem should be fixed. If not then best contact adobe support with your PC information mentioned.

Sandara Alex

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• Posted on - 12/06/2012
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Answered By Jack M Gates 20 points N/A #98720

After Effects CS5 run error

Hi Harold Johnes

There is another Techyv post which is addressed your problem. Pay a visit that page and get more idea to fix this problem.

Error shown during start up, after the installation of the program

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• Posted on - 07/26/2014
• Question Category: Photos / Graphics Soft.