Asked By
alexathanda
0 points
N/A
Posted on - 08/08/2011
While booting up is in the BIOS period, my PS2 keyboard works fine, but it fails to respond soon after the Windows XP logo shows up. I tried to uninstall and then reinstall the keyboard. That did not help. I've also tried with another new keyboard. The problem not solved.
How can I solve my keyboard problem?
After XP logon keyboard doesn’t work
If you are using USB keyboard, then the problem can be with your USB port or even with the keyboard cable. If your keyboard not USB keyboard, then I suggest to go to Start button and to open Control Panel. Then in the Control Panel select Ease of Access and in the Ease of Access Center select Change how your keyboard works. You should check your settings there, because may be something you changed accidently and you are completely unaware. If all the boxes in the Filter settings are checked that may be causing the problem and disabled your keyboard completely. After you finish, close everything and restart.
After XP logon keyboard doesn’t work
Well since your keyboard works outside the operating system, like when you are in the BIOS or before the operating system steps in, that should mean the hardware works. Both your keyboard and the motherboard controller for the PS/2 connection should be working. When the operating system takes over control of the hardware and it stops working, then the problem may be with the operating system. Perhaps the drivers for your keyboard are corrupted or the operating system is unable to communicate with the PS/2 port. Try flashing your BIOS to the most updated version or if it's already using the latest version, try and set it back to default settings. If your operating system still does not make the keyboard work, try doing System Restore back to a date when it was working. If that still does not work, you may need to reinstall your operating system.
After XP logon keyboard doesn’t work
If that’s the case, the problem could be coming from within the operating system. If your keyboard is PS/2 and it stops functioning soon after the Windows logo appears, you should try the other type of keyboard, the USB keyboard. Unlike a PS/2 keyboard which requires initializing in the BIOS to function correctly in Microsoft Windows, a USB keyboard doesn’t require a BIOS initialization.
You can plug and unplug the keyboard from your computer anytime you want and it will still work properly. When a PS/2 keyboard is plugged to the computer after booting Microsoft Windows, the keyboard will still work but in a very slow state. In case a USB keyboard doesn’t help, the last option is to reinstall Microsoft Windows.
There are probably other corrupt system files affecting the keyboard that’s why reinstalling the keyboard doesn’t help. The keyboard should work properly on a fresh installation of the operating system.
